Practical Sustainability Operating System for Hotels
REFUND POLICY
Last updated: 12/02/2026

1. Introduction
This Cookie Policy explains how the Sustainability Implementation App (SiApp) platform (“the Platform”), operated by PT Yun Consultancy Indonesia (“Company”, “we”, “us”, “our”), uses cookies and similar technologies when you access our website or application.

This policy should be read together with our Privacy Policy and Terms and Conditions.

2. What Are Cookies
Cookies are small text files stored on your device when you visit a website or use an online service. They help ensure secure operation, remember preferences, and improve usability.

Cookies do not provide access to your device or personal files.

3. Types of Cookies

We Use Essential Cookies (Strictly Necessary)
These cookies are required for the Platform to function properly and cannot be disabled.

They are used for:
• Secure login and authentication
• Session management
• Security and fraud prevention
• Load balancing and system stability
• Saving basic user preferences

Without these cookies, core features of the Platform would not work.

Functional Cookies (Limited Use)
Where applicable, we may use limited functional cookies to:
• Remember language or interface preferences
• Improve usability
• Maintain continuity between sessions

These cookies do not track behavior across websites.

No Marketing or Advertising Cookies

We do not use cookies for:
• Advertising
• Behavioral profiling
• Third-party marketing
• Selling user data

Your activity on the Platform is not used for advertising purposes.

4. Third-Party Cookies
Some cookies may be placed by trusted third-party service providers necessary to operate the Platform, such as:
• Payment processing providers
• Secure hosting infrastructure
• Technical analytics tools (if enabled)

These providers operate under contractual obligations to protect user data and use it only for service delivery.

We do not control third-party cookies beyond selecting compliant service providers.

5. How Long Cookies Are Stored
Cookies may be:
Session cookies — deleted automatically when you close your browser.
Persistent cookies — stored for a limited period to remember settings.

Retention depends on the purpose of the cookie and technical requirements.

6. Managing Cookies
Most browsers allow you to control or delete cookies through settings.

You can:
• Block cookies
• Delete existing cookies
• Receive alerts before cookies are stored

Please note that disabling essential cookies may prevent parts of the Platform from functioning properly.

7. Legal Basis for Use
Where required by applicable laws, essential cookies are used on the basis of legitimate interest or contractual necessity to provide secure services.

Because we do not use marketing or tracking cookies, additional consent banners may not be required in some jurisdictions.

8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

9. Contact Information
If you have questions about this Cookie Policy, you may contact:

PT Yun Consultancy Indonesia
Jl. No. Piece Stone 88B
Kerobokan Kaja, North Kuta
Badung, Bali 80361, Indonesia
Email: info@yun-consultancy.com
Website: www.yun-consultancy.com

Our Philosophy

🌿

We believe support should be human, clear, and practical – just like SiApp!

SiApp – Sustainability Implementation App
Simple, practical sustainability integrated into daily hospitality operations.

Developed by Yun Consultancy.
Developed by Yun Consultancy – Sustainable Systems Design
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